Conwy – a progressive County creating opportunity

  E-Learning Portal


Welcome to Conwy County Borough Council's e-learning portal. 

One of our core values is to ensure everybody in our community is safe and feels safe.

As a Conwy CBC employee you are required to complete the following Mandatory e-Learning Modules to ensure you have the knowledge needed to help us to achieve this.


Log in Details 

Username: Conwy CBC Payroll Number

Password: welcome1%

 If you are prompted to change your password, keep it simple and re-enter as Welcome1% (using a capital W). This will ensure we are able to support you with any log in issues.

 Enrolment Key: Conw105%


IMPORTANT – Internet Explorer no longer supports the e-Learning modules, the modules need to be launched within a supported browser; Microsoft Edge or Edge Chromium.

The supported browser icon should be located on your desktop or you can search using the spy glass/ search icon on your desktop toolbar, you’ll need to copy and paste the web address/URL into the browser

 If you have issues please contact the CCBC’s IT Service Desk on ext: 6033          


Mandatory Modules

 These modules should be completed by all staff including new starters as part of their essential induction training: 

 Violence Against Women, Domestic Abuse and Sexual Violence  

Safeguarding Children and Adults at Risk 

 General Data Protection Regulation and the Data Protection Act 2018

Modern Slavery


 It is also a mandatory requirement for those employees who processes card payments on behalf of Conwy CBC to complete the following module:

Payment Card Industry Data Security Standards (PCI DSS)  



Additional Modules

 You may also wish to complete the modules below as part of your personal development:

Deaf Awareness


 iTrent Manager Self Service

Infection Prevention and Control Basic Awareness



Please use the buttons below to navigate through the site to access other e learning modules and information.

What is E-Learning? Help

Management Customer Care and Professional Skills Well-being

Health and Safety Welsh Language Member Development